Google@SAS FAQ for Students & Alumni

  • Students & Alumni


About Google@SAS

What is Google@SAS?

Google@SAS is a suite of email and collaboration tools customized especially for students, faculty, and staff in the School of Arts & Sciences. Your account will be based on your SAS email address (e.g., ).

Google@SAS consists of the familiar Gmail service, but it uses your SAS email address (e.g., ). When you sign up for Google@SAS, all mail sent to your SAS email address will be delivered to your Google@SAS account; when you send mail from your Google@SAS account, it will come from your SAS email address. Unlike the usual Gmail account, Google@SAS has no advertising.

Google@SAS also has access to the popular Google Apps suite, including Google Calendar, Google Drive, Google Sites, Google Groups, and Contacts. Since accounts are based on SAS email addresses, it is easy to collaborate with other SAS students.

What advantages does a Google@SAS account have compared to a personal Gmail account?

Even if you already have a regular GMail account, Google@SAS offers several advantages:

  • Your email address will be . Your account will be automatically configured to send mail from your SAS address. You can easily share docs and other Google resources: if you know someone's SAS email address, you know their Google@SAS name (because they are identical)
  • You can keep your school and personal email accounts separate, but you can easily sign in to both your personal and Google@SAS accounts at the same time, if you choose to do so. Instructions on managing two Google accounts can be found here.
  • Your Google@SAS account provides unlimited free storage
  • Penn’s agreement with Google provides strong assurances for the security and privacy of Google@SAS email accounts.

Is a Google@SAS account required?

No, Google@SAS is optional. If you do not wish to use Google@SAS, you can have messages sent to your SAS address forwarded to a personal account.

Who is eligible for a Google@SAS account?

All SAS Undergraduate and Graduate students who are actively enrolled in SAS are eligible to use Google@SAS. The only exception is for students in Liberal & Professional Studies who are also Penn employees and already have a Penn email address; those students should continue using their work emai address and should not sign up for a Google@SAS account.

Will Google have access to my email, documents and other personal information?

Google is not allowed to show advertising to active Penn students. By contract, Google has no ownership of data stored by SAS students. Google has agreed to protect Penn's private data with the same standard of care in which they protect their own private data. Legal agreements between the university and Google ensure the privacy and integrity of student user data while it is in their care.

What will happen to my Google@SAS account when I graduate?

Your Google@SAS account or email forwarder will not expire. We will be in contact with you regarding any alumni updates and options that become available in the future. If you are interested in moving messages or content from your Google@SAS Account, please see our instructions here.

How can I get help with my Google@SAS account?

If you are not able to find the solution to your issue in our FAQ please fill out the form here for more assistance.

Using Google@SAS

How do I log-in?

You can log into your Google@SAS account by going to Make sure to login using your full SAS email address as your username and with your Google@SAS password.

How do I change my password?

You can make a change to your Google@SAS password here. This works even if you don't remember your current password. You will need to log in with your Pennkey user name and Pennkey password.

How do I change how my name appears?

You can change how your name appears in your Google@SAS account by going here. Click on the link below Full Name that says "Change how your name appears in your account".

I already have a personal Google account. How can I manage two or more accounts?

You can be simultaneously signed in to both a Google@SAS account and personal Google account, then switch between the two accounts. See Google's documentation on Using Multiple Accounts for details.

How do I send as my SAS address from a personal Google account?

We would recommend sending directly from your Google@SAS account. Due to increased email security implemented by Google sending as your SAS address from another address is not possible at this time.

How do I use Google@SAS with a mail program such as Apple Mail?

Instructions for Apple Mail can be found here.

Other mail client instructions can be found here.

Remember to follow the instructions for Google Apps users, which includes using the full email address (e.g., ) as the user name, and the password you selected for Google@SAS.

How do I use Google@SAS on a mobile phone?

Configure your Google@SAS account on your iOS device.

Configure your Google@SAS account on your Android device.

To configure your Google@SAS account in the Gmail App make sure to use your full SAS email address, , and your Google@SAS password. On Android and iPhone/iPad you will want to select "Google" as the account type.

How do I move messages or content from my Google@SAS account to a personal account?

Instructions for moving message or content from your Google@SAS account can be found here.

How do I share documents, calendars and other resources with other Google@SAS users?

You can share Google@SAS resources by using the same general process for sharing resources in ordinary Google accounts. In the "sharing" box, type the name or SAS email address of the person with whom you want share. You'll see that as you are typing, a list of Google@SAS account holders will appear. Select your intended person from the list of available choices. Please note that most SAS faculty and staff do NOT have Google@SAS accounts; for these people, you'll usually need to share to their personal Google account (see below)

See details about how to share Google Docs
See details about how to share Google Calendars

How can I make an adjustment to my delivery destination?

You can make an adjustment to your SAS email account's forwarding by going here.

What is Google 2-Step Verification and how can I sign up?

Two-Step Verification is now mandatory for new Student Google@SAS accounts and many Alumni Google@SAS accounts, and will soon be required for all Alumni accounts.  You would have 30 days to enable Two-Step Verfication for your Googel@SAS account from the time of the account's creation before the policy is enforced and you are locked out of your account. If you are a Student or Alumni having trouble accessing your Google@SAS account please use our help form to regain access to your account and to enable Two-Step Verification.

2-Step Verification adds an extra step and thus provides an additional level of security for your account. When you log in with your password, Google sends you a numeric code that works for about a minute to grant access. The code appears by text message or a mobile app on your phone. Even if a hacker knows your password, they cannot gain access to your account unless they also have your phone.

Please, see the Google link on 2-Step Verification for more details and to sign up.