ARTS & SCIENCES COMPUTINGHow do I log-in?
You can log into your Google@SAS account by going to gmail.com. Make sure to login using your full SAS email address as your username and with your Google@SAS password.
How do I change my password?
You can make a change to your Google@SAS password here. This works even if you don't remember your current password. You will need to log in with your Pennkey user name and Pennkey password.
How do I change how my name appears?
You can change how your name appears in your Google@SAS account by going here. Click on the link below Full Name that says "Change how your name appears in your account".
I already have a personal Google account. How can I manage two or more accounts?
You can be simultaneously signed in to both a Google@SAS account and personal Google account, then switch between the two accounts. See Google's documentation on Using Multiple Accounts for details.
How do I send as my SAS address from a personal Google account?
We would recommend sending directly from your Google@SAS account. Due to increased email security implemented by Google sending as your SAS address from another address is not possible at this time.
How do I use Google@SAS with a mail program such as Apple Mail?
Instructions for Apple Mail can be found here.
Other mail client instructions can be found here.
Remember to follow the instructions for Google Apps users, which includes using the full email address (e.g., ) as the user name, and the password you selected for Google@SAS.
How do I use Google@SAS on a mobile phone?
Configure your Google@SAS account on your iOS device.
Configure your Google@SAS account on your Android device.
To configure your Google@SAS account in the Gmail App make sure to use your full SAS email address, , and your Google@SAS password. On Android and iPhone/iPad you will want to select "Google" as the account type.
How do I move messages or content from my Google@SAS account to a personal account?
Instructions for moving message or content from your Google@SAS account can be found here.
How do I share documents, calendars and other resources with other Google@SAS users?
You can share Google@SAS resources by using the same general process for sharing resources in ordinary Google accounts. In the "sharing" box, type the name or SAS email address of the person with whom you want share. You'll see that as you are typing, a list of Google@SAS account holders will appear. Select your intended person from the list of available choices. Please note that most SAS faculty and staff do NOT have Google@SAS accounts; for these people, you'll usually need to share to their personal Google account (see below)
See details about how to share Google Docs
See details about how to share Google Calendars
How can I make an adjustment to my delivery destination?
You can make an adjustment to your SAS email account's forwarding by going here.
What is Google Two-Step Verification and how can I sign up?
Two-Step Verification is now mandatory for new Student Google@SAS accounts and many Alumni Google@SAS accounts, and will soon be required for all Alumni accounts. You would have 30 days to enable Two-Step Verfication for your Google@SAS account from the time of the account's creation before the policy is enforced and you are locked out of your account. If you are a Student or Alumni having trouble accessing your Google@SAS account go to https://apps.sas.upenn.edu/rso/email/gmail to take steps to secure your account.
Two-Step Verification adds an extra step and thus provides an additional level of security for your account. When you log in with your password, Google sends you a numeric code that works for about a minute to grant access. The code appears by text message or a mobile app on your phone. Even if a hacker knows your password, they cannot gain access to your account unless they also have your phone.