Computing Services and Support for SAS Students and Alumni

  • Students & Alumni

See important information about remote tech support for students here


Common topics in computer support for current students in the School of Arts & Sciences


SAS students have two options for email. Setting up a Google@SAS account or forwarding messages to a personal account. Google@SAS is a suite of email and collaboration tools customized for Penn students. Choosing to forward your messages will allow you to receive messages sent to your SAS address at the personal account of your choice. Click here to get started. Frequently asked questions about Google@SAS can be answered here.


A PennKey is an individual's username and an associated password within the PennKey authentication system. A PennKey is required to authenticate your identity for access to many of Penn's electronic resources. Your PennKey is based on your PennName, a unique identifier for usernames on many Penn systems. PennNames can be changed only under the following circumstances:

-- A legal name change
-- A PennName is deemed offensive to the Penn community
-- Reported email harassment or threats that warrant a change

If you need to make a change to your Pennkey and your circumstance fits the above criteria please fill out our help form.


AirPennNet is the primary wireless network serving the University of Pennsylvania campus and may be accessed by the students, faculty, and staff of the University.


Students can use printers located in SAS Computing Labs, Penn Libraries, and College Houses, including printing directly from your own computer.


SAS students are eligible for a PennO365 for Students account free of charge. As part of the PennO365 service, you can install the latest version of Microsoft Office 365 ProPlus on up to five (5) personal computers and mobile devices. You also receive access to Microsoft Office Online and 1 TB of storage on OneDrive, Microsoft’s cloud data storage and collaboration solution. Visit the PennO365 for Students home page for more information and to sign up.

Fixing My Computer

While SAS Computing does not directly handle general computing support for students, there are resources on campus to get hands-on help with your computer.

Computer Labs

SAS Computing has several computer labs available for student use. Visit our labs page for more information on locating and using computer labs.

Penn Libraries Information Commons & Education Commons

The Weigle Information Commons (WIC) in Van Pelt Library and Education Commons at Franklin Field provide group study spaces, printing, and other equipment along with academic support services, and workshops to help you develop technology skills. The Vitale Digital Media Lab has equipment, software, and support for video and multi-media projects.  The Butler Assistive Technology Room in VanPelt includes a variety of assistive technologies.

Other Help

To get help with anything not listed above, please use our online form for general computing help.

Common topics in computer support for SAS alumni

See our Alumni support page.