General Computing Help For SAS Students

  • Students & Alumni


Regular support Hours will resume on January 6, 2021 @ 9:00 AM

If you need assistance with PennKey 2-Step authentication or your PennKey password during break, please call 215-746-2222 or visit
For information on Google@SAS including password reset and login information please visit:
For all other issues, please submit a support request below and we will assist you when we return.

See important information about tech support for students in Summer 2020 term

This form is intended for questions or comments that do not involve email or wireless systems. If you need help with email, please see our email help form .

SAS faculty and staff: If you need help, please consult the local service provider (LSP) for your department .

Students: Please check our online documentation for the answers to common questions.

Tell us about yourself:

(the middle eight numbers)


What type of problem or question do you have?

What type of system are you using